Privacy Policy
This document was last updated on March 27, 2025.
At Ivy & Owl, PLLC ("Firm," "we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy ("Policy") explains how we collect, use, and share the information you provide when using our website, www.ivyowlestateplanning.com (the "Website") and any related services (collectively, the "Services"). By accessing or using the Website and Services, you agree to this Policy. If you do not agree, please do not use our Website.
1. Collection of Information
We prioritize your data security and follow a minimal-data approach. Information collected is only what’s necessary to operate the Website and Services or respond to inquiries.
Information we may collect includes:
- Name
- Email address
- Phone number
- A brief message or description of your legal needs
This information is collected through online contact forms, phone calls, or direct communications. We do not collect sensitive financial or government identification information unless needed to deliver legal services.
2. Privacy of Children
We do not knowingly collect information from individuals under 18. If you're under 18, do not submit personal information. Parents or guardians who believe their child has submitted information can contact us for deletion.
3. SMS Consent and Communication
3.1 Message Content
If you opt in to receive SMS messages from Ivy & Owl, PLLC, you may receive messages such as:
- Appointment reminders
- Case updates and follow-ups
- Billing notifications
- Important legal deadlines
3.2 Message Frequency
You may receive up to 5 messages per week, depending on the nature of our communication.
3.3 Messaging Costs
Standard messaging and data rates may apply per your mobile carrier plan.
3.4 Opt-In Methods
You may consent to receive SMS messages by:
- Submitting an online form
- Verbally during a consultation
- Completing a paper form
- Interacting with our ads or social media forms
3.5 Opt-Out Methods
To unsubscribe, reply “STOP” to any message or contact us at (773) 517-6304 or hello@ivyowl.law.
3.6 Help & Support
For assistance, reply “HELP” to any message or reach us at (773) 517-6304.
3.7 SMS Data Use
We do not share your SMS opt-in status or phone number with third parties or affiliates for marketing purposes.
4. Use and Processing of Collected Information
We act as both a data controller and processor. Personal data is used only to deliver services, respond to inquiries, and meet legal or contractual obligations.
We process data under the following legal bases:
- You’ve given consent
It’s required to fulfill a service agreement - It’s necessary to comply with legal obligations
- It serves legitimate interests
5. Disclosure of Information
We do not share your personal information except:
- If legally required (e.g., subpoena or court order)
- To protect our legal rights or investigate fraud
- With trusted service providers under confidentiality agreements
SMS data is never shared for marketing purposes.
6. Retention of Information
We retain personal information only as long as necessary to fulfill service obligations and comply with legal requirements. After the retention period, your data is securely deleted.
7. Do-Not-Track Signals
Our Website does not track users across third-party websites. However, third-party links may operate under their own tracking policies.
8. Links to Other Websites
We may include links to third-party websites not governed by this Policy. We are not responsible for their privacy practices and recommend reviewing their policies separately.
9. Information Security
We implement reasonable physical, technical, and administrative safeguards to protect your personal information. While no system is 100% secure, we take every reasonable step to reduce risk.
10. Data Breach Notification
In the event of a data breach, we will notify affected users when there is a reasonable risk of harm, as required by law. Notification may occur via email or on our Website.
11. Your Privacy Rights
You have the right to:
- Access your personal information
- Correct inaccurate or outdated data
- Request deletion of your personal information (where legally permissible)
- Opt out of SMS communications at any time
12. Changes to This Privacy Policy
We reserve the right to update this Policy at any time. When changes are made, the revised date will appear at the top of this page. Continued use of the Website after changes indicates your acceptance.
13. Acceptance of This Policy
By using our Website or Services, you acknowledge and agree to the terms outlined in this Policy. If you do not agree, please discontinue use of the Website and Services.
14. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us:
Ivy & Owl, PLLC